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Years-support

Explore our friendly help centre for answers on meals, accounts, FAQs, and more. Your go-to resource for all things related to our delicious recipes.

Our Help Centre – About Our Dog Food & Delivery

You sure can!
Just log into your account here then select Change delivery date. 

Make sure you select Change to save the new date!
 
You can do loads of other things here too like select the recipes you want and update your dog's details. 🐾

Can I change the delivery date of my next order?

Of course!
Just log into your account here

If you're using a phone or tablet select Meal plan - if you're using a laptop then you're already on the right page!

Then select Change recipes. 

Make sure you click Save once you've finished making your selection!
 
You can do loads of other things here too like change your delivery date and update your dog's details. 🐾

Can I choose the recipes I'll receive?

Yes you can!
Just log into your account here

If you're using a phone or tablet first select Meal plan - if you're using a laptop then you're already on the right page!

Then select Change daily serving and follow the instructions
🐾

Can I change my dog's daily serving size?

Hi there!

That all depends on your dog! Here at Years we provide a personalised nutrition plan based on your dog's specifc requirements, we tailor our meals according to breed, age, weight, lifestyle and more  - it's like your dog having their own personal chef!

The quickest way to get a price is to fill out the survey on our website and a couple of minutes later you'll have a tailored meal plan (including a personalised Superfood Supplement) and price!
🐾

How much would it cost to switch my dog to Years?

I'm so glad you asked!

We are the first fresh dog food company in the world that is Pantry Fresh™. This means you can store your Years meals and Superfood Supplement in your pantry or cupboard. We never add any preservatives to our food, and there is no need to refrigerate or freeze.

Once a tray has been opened, pop it in the fridge using your free Stay Fresh™ lid and use within 7 days.
🐾

How are Years meals stored at home?

You're latest order has not yet been packed, as soon as it's ready you'll receive a confirmation email with the tracking info. 

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